Skip to content

Contact Group Nexus Customer Service

How to Reach a Person at Group Nexus

Verified Contact Information

General Info:

  • +44 207 431 4001
Send Message

General Info:

info@groupnexus.co.uk

Jobs/ Career:

vacancies@groupnexus.co.uk

Legal:

dpo@groupnexus.co.uk

Media:

media@groupnexus.co.uk

Group Nexus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Group Nexus Phone Number
+44 207 431 4001
Most Popular Group Nexus Email Address
info@groupnexus.co.uk
Issue Resolution Rate
Low (4% reported full resolution)
Group Nexus Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
89% phone, 11% email
View full overview

How to Contact Group Nexus?

How to Contact Group Nexus?

The Group Nexus phone number is + (44) 207-431-4001. All questions regarding the services provided and pricing, industries the company works with, and Group Nexus website issues can be addressed by phone. Clients can also share their experience with the company and find out more about the car parking management systems, parking permit applications, concessions, loyalty rewards, vehicle alerting, and other services provided by the company.

To get general information about the company or submit a business inquiry, drop a line at info@groupnexus.co.uk. The Group Nexus email address for media inquiries is media@groupnexus.co.uk, while the email for reaching out to the legal department is dpo@groupnexus.co.uk. Are you planning to join the company as an expert? Would you like to find out more about the current career opportunities? Send an email to vacancies@groupnexus.co.uk to connect with the HR department.

The support services are available during regular business hours, but the company may be closed during major European holidays. As there is no specific information available about the holiday schedule, it’s recommended that you contact Group Nexus directly for more details.

Consumers can contact the company via email or submit their parking charge appeals via the Group Nexus website. If you want to pay or appeal the parking charge you received, please go to the company’s website and click on the “PCN PAY OR APPEAL” button in the top right corner of the page. Then, type in the required information and follow the instructions on the screen. Please note that it may take the support team up to 28 days to review your case and respond. To submit a business inquiry, press the “Contact” button at the top of the page and select the “Business and Media Enquiries” option from the dropdown list. Then, fill out an online form to submit a message.

PissedConsumer Club

Contact Information

Group Nexus Website:

Group Nexus Help Center:

Corporate Office Address:

CP Plus Ltd.
12 North End Way
London, England NW3 7ES
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Summary of Group Nexus Customer Service Calls

197 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Group Nexus?

Payments and Charges Question:

  • “I’m trying to pay my parking charge”
  • “Received charging note very late”
  • “Parking charge but can not receive as I have no address”

Product/ Service Question:

  • “Parking fine when was broke down”
  • “Could not pay parking at 1 o’clock Sunday machine didn’t work”
  • Cameras access urgent. Its been hit and run accident

Request for Information Question:

  • “About mi fine bicos is still showing Hold pleas contact mi back pleas”
  • “Enquiry”
  • “No response to email”

Return/ Replace Question:

  • “Incorrect name on form”
  • “Change car reg”
  • “Change registration number”

Account Question:

  • “Apply for disabled parking at ******”
  • “Forgot to pay for parking and now left site”
  • “Can’t find my log in details”

Website/ Application Question:

  • “Breakdown on site”
  • “Your website won't let me proceed because it tells me my Gmail is wrong”

Cards Question:

  • “Trying to pay my parking fine by card but it will not accept my mobile e”
  • “New Blue Badge Parking Card”

Refund Question:

  • “Want refund for extra parking fee”
  • “Want Refund parking fee”

Activation/ Cancellation Question:

  • “Renew blue badge parking @russell hall hospital”

Staff Question:

  • “Customer service regarding payment”

Shipping and Delivery Question:

  • “The letter was delivered late, beyond the reduce fee date”

Other Question:

  • “Wrong photos”
  • “Fine cant not pay pleas call mi back”
  • “Appeal”

Compare Group Nexus Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Group Nexus? What happened? What can we help you with?
Submit review Don't show this popup