Contact Group Nexus Customer Service
How to Reach a Person at Group Nexus
Verified Contact Information
General Info:
-
+44 207 431 4001
General Info:
info@groupnexus.co.uk
Jobs/ Career:
vacancies@groupnexus.co.uk
Legal:
dpo@groupnexus.co.uk
Media:
Group Nexus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Group Nexus Phone Number
+44 207 431 4001
Most Popular Group Nexus Email Address
info@groupnexus.co.uk
Issue Resolution Rate
Low (4% reported full resolution)
Group Nexus Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
89% phone, 11% email
Group Nexus Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Group Nexus Phone Number | +44 207 431 4001 |
| Most Popular Group Nexus Email Address | info@groupnexus.co.uk |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Group Nexus Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to Group Nexus | Address or zip code or first and last name |
Contact Information
Group Nexus Website:
Group Nexus Help Center:
Corporate Office Address:
CP Plus Ltd.
12 North End Way
London,
England
NW3 7ES
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Summary of Group Nexus Customer Service Calls
197
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Group Nexus?
Payments and Charges Question:
- “I’m trying to pay my parking charge”
- “Received charging note very late”
- “Parking charge but can not receive as I have no address”
Product/ Service Question:
- “Parking fine when was broke down”
- “Could not pay parking at 1 o’clock Sunday machine didn’t work”
- Cameras access urgent. Its been hit and run accident
Request for Information Question:
- “About mi fine bicos is still showing Hold pleas contact mi back pleas”
- “Enquiry”
- “No response to email”
Return/ Replace Question:
- “Incorrect name on form”
- “Change car reg”
- “Change registration number”
Account Question:
- “Apply for disabled parking at ******”
- “Forgot to pay for parking and now left site”
- “Can’t find my log in details”
Website/ Application Question:
- “Breakdown on site”
- “Your website won't let me proceed because it tells me my Gmail is wrong”
Cards Question:
- “Trying to pay my parking fine by card but it will not accept my mobile e”
- “New Blue Badge Parking Card”
Refund Question:
- “Want refund for extra parking fee”
- “Want Refund parking fee”
Activation/ Cancellation Question:
- “Renew blue badge parking @russell hall hospital”
Staff Question:
- “Customer service regarding payment”
Shipping and Delivery Question:
- “The letter was delivered late, beyond the reduce fee date”
Other Question:
- “Wrong photos”
- “Fine cant not pay pleas call mi back”
- “Appeal”
Compare Group Nexus Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Group Nexus